The Java Client Fails to Launch when Using Web Interface 4.x
After upgrading to Web Interface 4.x, the Java Client fails to launch.
Cause – The required client files are not in the new default location on the Web Interface server.
For Web Interface 4.0, 4.1, and 4.2:
The default location isthe \Program Files\Citrix\Web Interface\4.x\ICAWEB\icajava folder on the Web Interface server.
For Web Interface 4.5:
The default location is the \Program Files\Citrix\Web Interface\4.5\Clients\icajava folder.
Previous versions of Web Interface stored the Java Client files in the default location of C:/inetpub/wwwroot/citrix/metaFrame/ICAWEB/en/icajava
Resolution
- Copy the contents of the ICAWEB/icajava folder on the Presentation CD-ROM to one of the following locations on the Web Interface server: On Web Interface 4.0
:
C:\Program Files\Citrix\Web Interface\4.0\ICAWEB\icajava
On Web Interface 4.1:
C:\Program Files\Citrix\Web Interface\4.1\ICAWEB\icajava
On Web Interface 4.2:
C:\Program Files\Citrix\Web Interface\4.2 \ICAWEB\icajava
On Web Interface 4.5:
Copy the contents of the Clients\icajava folder on the Presentation Server 4.5 CD-ROM to the following location on the Web Interface server:C:\Program Files\Citrix\Web Interface\4.5 \Clients\icajava
- Restart the Web services (issue the iisreset command at the command line). If you are on Internet Information Services (IIS) 6, proceed to Step 3.
- Recycle the application pool using the following procedure:
- Open IIS Manager.
- Select Application Pools.
- Right-click the CitrixWebInterfaceAppPool node and select Recycle.
