Citrix Server Has Entered A Grace Period

When you get the error “Citrix Server Has Entered A Grace Period” this means the citrix presentation server has lost its network connection to the citrix license server.

What is a citrix server grace period? A grace period is when the citrix presentation server has lost its connection to the citrix license server, the server will go in to a 30 day grade period where the server will still function with out any problems.  But as soon as the 30 days are up the citrix presentation server will stop accepting ICA connections

Symptoms

You might get the following errors in the presentation servers eventvwr

Event ID: 9015

Description: MetaFrame Presentation Server has entered the grace period. You have 20 hour(s) remaining before this server stops accepting connections from client devices.”

Systems Affected

The citrix systems that are affected by the error “metaframe presentation server cannot contact the license server” are, Citrix Presentation Server Version 3.0 3.5 4.0 4.5 Xen App 4.0, 4.5, 5.0.  I guess metaframe XP but I have not used this version of citrix

Things You Need To Check

First thing you need to check is if the citrix presentation server can communicate with the citrix license server correctly.  To check this take a look at this guide Metaframe Presentation Server cannot contact the license server

How To Check What The Grace Period Currently Is

First thing to do is to search in the eventvwr for the error 9015, try and find the latest message and it will tell you in there how much time has passed for the grade period.

How To Check If The Problem Is Resolved “Citrix Server Has Entered A Grace Period”

When the problem has been resolved you will see the following in the citrix presentation servers eventvwr “Citrix server has successfully contacted the citrix license server”

Have you got any other fixes for the error “Citrix Server Has Entered A Grace Period” if yes please post them below in a comment.  Thanks