This article describes how to use XenCenter to collect a system status report.

Requirements

Administrator permission to a local workstation
XenCenter 4.1
XenServer 4.1

Procedure

1. Log on to XenCenter.
2. From the Menu bar select Tools.
3. Click Get Server Status Report.

4. The following screen appears:

Note: You can only run a status report for XenServer 4.1 or later. You cannot collect a system status report from XenServer 4.0.1 and earlier versions.

5. Select the checkboxes for each server you wish to include in the system status report. Select a pool checkbox to select all the available servers in that pool.
6. Select the data you would like to include in the report.

Note: Total Size and Total Time are indicated in the lower right corner of this screen.

7. The system status for each server appears while the report is being compiled.

8. After the status report completes, you are prompted for a location to save the file.
9. The location selected needs to have Write permissions from the XenCenter workstation.

10. The files are saved to the location selected.

11. You are prompted with the option to remove crash dump files on the selected servers.

Note: Do not remove crash dumps until you are sure they have been properly collected. This is especially important when troubleshooting server crash issues.

Contact Citrix Technical Support for additional instructions on providing the system status report to Citrix Technical Support.

This document applies to:

* XenServer 4.1
* XenServer 5.0
* XenServer 5.0 Update 3
* XenServer 5.5
* XenServer 5.6

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